Last Updated: January 4, 2026

Welcome to Leonsign. These Terms and Conditions (“Terms”) govern your use of the Leonsign website, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate and current
  • Your use of the Services complies with all applicable laws and regulations

3. Account Registration

3.1 Account Creation

To access certain features of our Services, you must create an account by providing accurate and complete information, including:

  • Full name
  • Valid email address
  • Shipping and billing addresses
  • Payment information

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Leonsign will not be liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • Your account has been inactive for an extended period
  • We discontinue the Services

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Colors may vary due to monitor settings
  • Product specifications are subject to change without notice
  • We do not warrant that product descriptions are error-free
  • We reserve the right to correct any errors or inaccuracies

4.2 Pricing

  • All prices are displayed in the currency specified on the website
  • Prices are subject to change without notice
  • The price charged will be the price displayed at the time of order placement
  • We reserve the right to refuse or cancel orders with pricing errors

4.3 Product Availability

  • Product availability is subject to change without notice
  • We do not guarantee that products will be available when ordered
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute

5. Orders and Payment

5.1 Order Placement

When you place an order, you:

  • Make an offer to purchase products at the listed price
  • Authorize us to charge your payment method
  • Agree to provide accurate shipping and billing information

5.2 Order Acceptance

  • Order confirmation does not constitute acceptance of your order
  • We reserve the right to accept or reject any order
  • Acceptance occurs when we ship the products or send you confirmation

5.3 Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Other payment methods as indicated at checkout

5.4 Payment Processing

  • Payment is processed at the time of order placement
  • Your payment information is processed securely through third-party payment processors
  • You authorize us to charge the total amount, including taxes and shipping fees

5.5 Taxes

  • Prices do not include applicable taxes unless stated otherwise
  • You are responsible for all applicable taxes, duties, and customs fees
  • Tax amounts will be calculated at checkout based on your shipping address

6. Shipping and Delivery

6.1 Shipping Methods

We offer various shipping options with different delivery timeframes and costs. Shipping information will be provided during checkout.

6.2 Delivery Times

  • Estimated delivery times are provided for reference only
  • Actual delivery times may vary due to factors beyond our control
  • We are not liable for delays caused by shipping carriers, customs, or other third parties

6.3 Shipping Costs

  • Shipping costs are calculated based on destination, weight, and shipping method
  • Shipping fees will be displayed before you complete your purchase
  • International orders may incur additional customs fees and duties

6.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6.5 International Shipping

For international orders:

  • You are responsible for all customs duties, taxes, and fees
  • Delivery times may be extended due to customs clearance
  • Some products may not be available for international shipping

7. Returns and Refunds

7.1 Return Policy

We want you to be satisfied with your purchase. You may return products within 30 days of delivery, subject to the following conditions:

  • Products must be unused, unworn, and in original condition
  • Products must be in original packaging with all tags attached
  • Proof of purchase is required
  • Certain products may not be eligible for return (final sale items, personalized products, intimate apparel)

7.2 Return Process

To initiate a return:

  1. Contact our customer service at [email protected]
  2. Provide your order number and reason for return
  3. Receive return authorization and instructions
  4. Ship the product back using the provided instructions

7.3 Refunds

  • Refunds will be processed within 7-14 business days after we receive the returned product
  • Refunds will be issued to the original payment method
  • Original shipping costs are non-refundable
  • You are responsible for return shipping costs unless the product is defective or we made an error

7.4 Exchanges

  • We do not offer direct exchanges
  • To exchange a product, please return it for a refund and place a new order

7.5 Defective Products

If you receive a defective or damaged product:

  • Contact us within 7 days of delivery
  • Provide photos of the defect or damage
  • We will arrange for a replacement or full refund, including shipping costs

8. Intellectual Property Rights

8.1 Leonsign’s Intellectual Property

All content on our Services, including but not limited to:

  • Trademarks, logos, and brand names
  • Product designs and images
  • Text, graphics, and software
  • Website design and layout

are owned by or licensed to Leonsign and protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or display any content without our permission
  • Modify, reverse engineer, or create derivative works
  • Use our trademarks or branding without authorization
  • Frame or link to our website in a way that suggests affiliation

8.3 User Content

If you submit reviews, comments, or other content:

  • You grant us a worldwide, royalty-free license to use, reproduce, and display your content
  • You represent that you own or have permission to submit the content
  • You will not submit content that is illegal, offensive, or infringes on others’ rights

9. Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Interfere with or disrupt the Services
  • Use automated systems (bots, scrapers) to access the Services
  • Impersonate others or provide false information
  • Engage in fraudulent activities
  • Resell products for commercial purposes without authorization
  • Attempt to gain unauthorized access to our systems

10. Disclaimers

10.1 Service Availability

We strive to maintain uninterrupted service but:

  • Services are provided “as is” and “as available”
  • We do not guarantee that Services will be error-free or uninterrupted
  • We may modify, suspend, or discontinue Services at any time

10.2 Product Warranties

TO THE EXTENT PERMITTED BY LAW:

  • Products are provided without warranties of any kind, express or implied
  • We disclaim all warranties, including merchantability and fitness for a particular purpose
  • We do not warrant that products will meet your expectations
  • Manufacturer warranties may apply to certain products

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Leonsign shall not be liable for indirect, incidental, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the product or service
  • This limitation applies to all claims, whether based on contract, tort, or other legal theory
  • Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you

We are not liable for:

  • Delays or failures due to circumstances beyond our control
  • Loss of data or interruption of service
  • Actions of third-party service providers
  • Unauthorized access to your account

12. Indemnification

You agree to indemnify, defend, and hold harmless Leonsign, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of the Services
  • Your violation of any third-party rights
  • Any content you submit

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Arbitration (US Users)

For users in the United States, any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except:

  • Small claims court disputes
  • Disputes that cannot be arbitrated by law

You waive your right to a jury trial and to participate in class actions.

13.3 EU/UK Users

Users in the EU and UK may have additional rights under consumer protection laws. Nothing in these Terms affects your statutory rights. You may also have the right to use the European Commission’s Online Dispute Resolution platform.

13.4 Jurisdiction

Subject to the arbitration provision above, you agree to submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

14. Force Majeure

We shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including:

  • Natural disasters
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Labor disputes
  • Pandemics or public health emergencies
  • Supplier or carrier failures

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it in the future.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and Leonsign.

18. Assignment

You may not assign or transfer these Terms without our written consent. We may assign or transfer these Terms at any time without notice.

19. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify you of material changes by:

  • Updating the “Last Updated” date
  • Sending an email to registered users
  • Displaying a notice on our website

Your continued use of the Services after changes constitutes acceptance of the modified Terms.

20. Contact Information

If you have questions about these Terms, please contact us:

Leonsign
Email: [email protected]
Website: www.leonsign.com
[Your Business Address]
[Your Phone Number]

Customer Service Hours:
[Your hours of operation]

By using Leonsign’s Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.